At DEGHA 7, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we're here to help.

Refund Eligibility

Refunds are applicable only under the following conditions:

  • The product is damaged, defective, or incorrect at the time of delivery.
  • You notify us within 2 days of receiving your order.
  • The product is unused, unwashed, unworn, and returned in its original packaging with all tags intact.
  • The refund request is approved after our quality inspection.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Non-Refundable Items

Refunds are not applicable for:

  • Customized or personalized clothing made according to your specifications.
  • Products damaged due to misuse, improper handling, or washing.
  • Items purchased during clearance sales or special promotional offers (unless received damaged or incorrect).
  • Gift cards or digital vouchers.
  • Products returned without original packaging or tags.

How to Request a Refund

To request a refund, please contact our customer support with the following details:

  • Order Number
  • Reason for the refund request
  • Clear photos or videos showing the damage, defect, or incorrect item (if applicable)

You can contact us through:

📞 Phone / WhatsApp: 9360653176

📧 Email: info@degha7.com

Once we receive your request, our team will review it and respond as soon as possible.

Refund Processing

After the returned product has been received and successfully inspected, approved refunds will be processed within 5 business days.

The refund amount will be credited to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

If the return is due to a damaged, defective, or incorrect product, DEGHA 7 will bear the return shipping cost.

If the return request does not meet our refund eligibility criteria, the customer will be responsible for any return shipping charges.

Contact Us

If you have any questions regarding our Refund Policy, please contact us:

DEGHA 7

📍 402/3, Theethipalayam Road, Kaalampalayam, Perur, Coimbatore – 641010

📞 Phone / WhatsApp: 9360653176

📧 Email: info@degha7.com